Meal Plan Autoship Subscriptions
Signing up for a meal plan involves pre-ordering a set number of meals that are delivered either weekly or biweekly. By signing up for an Autoship, you're eligible for a discount! To subscribe to an Autoship plan, simply put all the products you want each delivery into your cart, go to the checkout and under "Make this entire cart an Autoship order?" select the Autoship option.
We offer free delivery for weekly orders of $100 or more. Otherwise, we charge a fee of $15 for each delivery.
We can provide refunds for orders that have not been prepared. Requests for refunds must be made prior to our pre-order cutoffs (Saturday at midnight, or Tuesday at midnight).
Pick up and Delivery Arrangements
Our team will contact you on our Production day to coordinate the pickup or delivery of your order.
What happens if I'm not present during a delivery?
If you're not home to receive your delivery, we'll leave your package at your door and send you a text message or email notifying you of the delivery. Note that we are not responsible for lost or stolen packages after we've confirmed delivery.
Need to suspend your order for a few days? Let us know before the pre-order cutoff (Saturday at midnight or Tuesday at midnight) and we'll hold your order until you want to continue. If you're on Autoship, you can log into your account and pause deliveries.
Our meals are made fresh, are never frozen and are best enjoyed within 7 days after they're made. That being said, they can be frozen for up to 3 months.
I live outside of Calgary. Can I get my orders delivered?
Although we're based in Calgary, we've recently expanded delivery to areas outside of Calgary, including the Calgary Metropolitan Region, Lethbridge, Red Deer and the Edmonton Metropolitan Region. We do, however, only delivery south of the Calgary-Region on Tuesdays and north of the Calgary-Region on Thursday (SW Edmonton), Friday and Saturday, to maintain reasonable shipping rates. If you want to confirm delivery options, contact us at firstname.lastname@example.org